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Gadget does not open...

description

Hi, I installed it a few times, new version, beta version etc, it lods ok then opens to a small box (see attached photo).

Thanks, for your help.

Marty

https://picasaweb.google.com/lh/sredir?uname=martytess&target=ALBUM&id=5701645440858559361&authkey=Gv1sRgCMmWu9qfhOP0mwE&feat=email

comments

PeRiDoTs13 wrote Feb 9 at 3:59 AM

I have the exact same problem. It's a new computer, so there shouldn't be any virus issues and I haven't installed any antivirus programs. The antivirus programs that came with the computer have expired, so I don't think they're an issue. Tried installing several versions, restarted computer, etc.

martytess wrote Jan 30 at 10:01 PM

This is how it looks right after the first instal. I uniinstalled it and reninstalled, same thing. Then I downloaded the beta version and same problem. This computer is running AVG free, but I have installed it on 2 other computers running AVG free and it worked on them.

Any other suggestions? Maybe I should try loading it in safe mode?

Thanks,

Marty

poulicek wrote Jan 25 at 6:37 PM

Hi, so this is how the gadget looks like when you start it for the first time - with default settings? Did you try also another computer? It seems that there is some error during initialization of the gadget - this may also cause e.g. antivirus which prevents the gadget to load some components. It is hard to guess what's the issue right now...